Privacy Policy

Our Commitment to Your Privacy

Rivers & Bridge Clothing Company, a division of Rivers & Bridge Clothing Company, LLC ("Rivers & Bridge Clothing Company", or "we", or "us") appreciates its customers ("you") and respects their privacy. We collect certain information about our customers so that we may accurately provide the service you request from us to the best of our ability. This information may improve your shopping experience, as well as allow us to communicate with you about our products, services, and promotions. We do not sell, not rent, your personal information to third parties. As described here, we may share your information with parties whom we have partnered with to offer you a particular product or service. This Privacy Policy ("Policy") describes the information we may collect about you, why we may collect it, and how we may use it. If this policy were to change in the future, we promise to update it on our website. 

Privacy Policy Contents

1. Information We May Collect

2. Usage of Information Collected

3. Sharing of Information Collected

4. Your Personal Information Managed

5. Pixels & Cookies Usage

6. Other Site Links

7. Privacy of Minors

8. Questions & Comments

Information We May Collect

Information we may collect includes your name, postal addresses, billing addresses, email address, and telephone number. We may collect this information if you engage in any of the following:

- Inquire about our products & services

- Subscribe to receive emails from us

- Enter a giveaway

- Participate in a marketing event, promotion, or survey

- Navigate our website

- Participate in our social media events

Usage of Information Collected

We want to provide you with the best customer experience possible. The information we collect about you is used for your experience. We may use it for the following: 

- For providing our products & services to you. This includes completing transactions, or any other function to continue ongoing business with you;

- For Communicating about our products, services, promotions, or any other information we wish to share with you. You have the right to opt out of communication with us;

- For the purpose of administering, contacting, and/or delivering prizes to you from our promotions & giveaways;

- For identifying, reporting, and repairing issues that hinder us from performing our services;

- For analyzing our market statistics & trends, learning about your preferences & interactions about our services, and improving your shopping experience;

- For detecting, investigating, and preventing fraudulent, illegal, malicious, or deceptive activity;

- For providing you with customer service through the means of requests, comments, and questions;

- For improving and personalizing our services for you, as well as for the creation of personalized advertisements & content that coincides with your interests & profiles;

- For understanding your needs in order to provide a better and more accurate service for you; 

- For any other reason we provide to you at the time the information is collected.

Sharing of Information Collected

Your information may be shared in a couple of ways:

1. To service providers that work on our behalf such as sending out communications to our customers. We give no authorization to these providers to use your information for any other reason, or disclose it.

2. To any other company partners for the purposes of providing products, services, or promotions to our customers. 

3. To, if necessary & in good judgement of faith, comply with any laws & regulations, or in the case of a subpoena or government request. This protects both our rights, as well as the rights of our customers.

Your Personal Information Managed

If you would like to update or opt out of our communication with you, you can inform us by emailing info@riversandbridge.com. Please note that any updates could take up to 10 days. You may unsubscribe from our promotional emails by clicking the 'unsubscribe' button at the bottom of the email. 

Pixels Usage

We may use pixels in order to improve your shopping experience, as well as target ours ads to use based on your shopping habits & interests. A pixel is a small Javascript code that helps us improve our marketing efforts. It allows us to measure and track user actions on our site.

On way we use pixels is in conjunction with our Facebook Business Page. This aids us in building our community, track both general and specific conversion events, and ad targeting & retargeting.

Other Site Links

Every once in a while we may give you links to sites we think you may enjoy. These sites are independent from us and have their own privacy policy and terms & conditions. We at Rivers & Bridge Clothing Company are not responsible for the practices or content of any linked sites, as we will provide them for your convenience, information, and enjoyment.

Additionally, where there is a Facebook "like" button or any other function ran by a third party, any usage of services is subject to their own privacy policies and terms & conditions. We do not accept any liability or responsibility for these terms and policies. 

Privacy of Minors

We are a family company. Rivers & Bridge Clothing Company is concerned for minors internet safety, and will never knowingly request personal information from anyone under the age of 13.

Questions & Comments

If you have any questions, concerns, or comments regarding our privacy policy, please feel free to contact us.

You may reach us by email info@riversandbridge.com.